MF
Maryke F
1 reviews | Active since Oct 2019
12 Jan 2020, 10:46
Makro Customer Services
Makro Centurion’s HR “Manager” refused to assist us at the customer Services. We stood there waiting for her to assist us with a Makro card but she rather assist her colleague in signing off documents while other customers were assisted first. She blatantly ignored us. Shame on you! Will never ever set my feet in there again
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Makro's replyOfficial
14 Jan 2020, 13:44Good day Maryke,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management from our Centurion branch regarding the above complaint and will be sure to revert with feedback.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management from our Centurion branch regarding the above complaint and will be sure to revert with feedback.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply14 Jan 2020, 13:44
Official
Good day Maryke,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management from our Centurion branch regarding the above complaint and will be sure to revert with feedback.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management from our Centurion branch regarding the above complaint and will be sure to revert with feedback.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,