Makro Customer Service very Poor

Makro Cellular services. The deal is Laptop,tv or Console linked to a specific package. We took the R6999.99 + 6gig deal at R389pm With this we took a PS4 Console currently on special for R6799.00 Makro does not give you the R200 Difference but you still need to pay the R389.00pm What happened to that R200 We were told by a representative that this would be the case if you took the bigger packages also. For instance if you had taken the deal for 9999.00 at R469.00pm and took the PS4 you would loose that difference. It would be great if someone could explain the math for me. I will also contact Vodacom regarding this

Next is your systems. They have to send an email to you to get a article code to link with a contract. The Person responsible for that email response took nearly 2 hours to respond to that request.

Customer Service is extremely poor.