makro customer service very bad
i am a very unhappy customer. ordered glasses online from makro, received a pan in the post. i returned the pan and is still waiting for Makro Montague garden to send me my glasses. i emailed dale lakay, matthew von meyer and gisell kalonji but no one comes back with an answer. i send my address to dale 2 weeks ago but i am still waiting on my order to be delivered after i ordered it 6 weeks ago. i paid but they can not deliver.
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Makro's replyOfficial
28 Feb 2019, 16:28Good day Elmarie
Thank you for bringing this our attention.
Allow me to apologize for the service you received from our Montague Gardens branch.
I have forwarded your complaint to the store management, and asked them to get in touch with you.
Once again i do apologize for the service that you've received.
Kind regards
Otsiele Boikanyo
Thank you for bringing this our attention.
Allow me to apologize for the service you received from our Montague Gardens branch.
I have forwarded your complaint to the store management, and asked them to get in touch with you.
Once again i do apologize for the service that you've received.
Kind regards
Otsiele Boikanyo
Makro's reply28 Feb 2019, 16:28
Official
Good day Elmarie
Thank you for bringing this our attention.
Allow me to apologize for the service you received from our Montague Gardens branch.
I have forwarded your complaint to the store management, and asked them to get in touch with you.
Once again i do apologize for the service that you've received.
Kind regards
Otsiele Boikanyo
Thank you for bringing this our attention.
Allow me to apologize for the service you received from our Montague Gardens branch.
I have forwarded your complaint to the store management, and asked them to get in touch with you.
Once again i do apologize for the service that you've received.
Kind regards
Otsiele Boikanyo