1 reviews | Active since Mar 2021
Makro customer service on a scale of 0-10..... -5!
I had ZERO intentions on writing a bad review on the bench press combo i recently purchased at Makro because, quality wise, I was not expecting the best quality given its price. BUT the fact that it came in such a bad condition and some parts are not properly drilled in (or drilled at ALL), so i can't even assemble every part together!!? AND yes that is a supplier problem but my box came in such a bad condition so i would then, like to believe that Makro checked and still sent me that ****! I have been TRYING to contact them via email and cellphone and still... NO FEEDBACK AT ALL! I am really annoyed and this will be the last time i buy anything online from Makro!!! I want my money back Makro! Come take this product back!
See, this is the problem that I personally have with businesses that act quick only when approached via Hellopeter.
It saddens me that one has to write a bad review for one to be treated like a customer.
I have sent an email to makro just now with hope for a better communication to get my money back. I have tried exchanging my product with Makro but of course, Makro keeps sending me the same product, with the exact same problem. On the other hand the courier guys just storm up to my place without making sure that I am home. Pleaseeee communicate with your courier service guys better because now I find myself shouting at them instead of at Makro!
I am very disappointed to say the least.
See, this is the problem that I personally have with businesses that act quick only when approached via Hellopeter.
It saddens me that one has to write a bad review for one to be treated like a customer.
I have sent an email to makro just now with hope for a better communication to get my money back. I have tried exchanging my product with Makro but of course, Makro keeps sending me the same product, with the exact same problem. On the other hand the courier guys just storm up to my place without making sure that I am home. Pleaseeee communicate with your courier service guys better because now I find myself shouting at them instead of at Makro!
I am very disappointed to say the least.