Makro customer service is the worst.

On the 23rd of May I placed an order on the Makro website and was informed that the items will be sent to the locker within a few days. A few days after, I was informed that the goods were handed over to the courier company. After about a week I started to worry about why my goods were not delivered to the locker. I therefore checked the status of my order which showed that I collected the items yet, I was not even sent information about the locker in which my items are in. On the 9th I sent Makro a DM via twitter and they made a commitment to find out where my goods are from the tracking team. A week had passed yet there was no communication from them which then forced me to again contact them on the 16th of June and they rep**** on the 17th of June to say they will get back to me shortly yet by the 14th of July they hadn't responded and again I was forced to contact them by phone and they told me that my goods are still with the courier company and the courier company will contact me on the 15th of July to arrange delivery of my goods yet they have not done so. Makro is a ****, stay away!!!