Makro customer service is now on paar with eskoms

Very bad costumer service at Makro Silverlakes , had to stand a hour in the que to enter and then to be ignored by the staff is just unexpectable , even more so the manager who at one point was standing right behind me didnt even try to help , he didnt even ask if something was wrong , I was at the Technology department where literally every single staff member is just sitting down talking amongst themselves, i had to sta d and wait for them to finish and they still didnt help me , when we finally got to check put the makro.card number didnt want to work and the cashier just stood there looking at me like I had to know what he had to do next , he didnt move or try and get help he just stood there looking at me lifting up his shoulders.