SK
Sipho K

1 reviews | Active since Mar 2018

22 Aug 2024, 05:10

Makro' customer service is a mess

4 Aug 2024 placed and paid for order #Makro SA MAK*** online and parts of the order has not been delivered for 18 days today. I have raised this issue with them on numerous occasions via different communication lines: email, chats, telephone, Facebook....etc.but they still not resolving mY issues. All I want now is my refund which is also not forthcoming

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Replies (2)
SK
Sipho K's update24 Aug 2024, 05:51
Reviewer Update
Today is day 20 since the order and my problem has not been resolved
SK
Sipho K's update28 Aug 2024, 09:57
Reviewer Update
On Monday (26 Aug 2024) Europe Mokoena contacted me, promising that they have resolve my query!! but I can report without any prejudice that I still don't have my money/refund, this Agent **** to me!!

Makro has gone ROGUE!!!