MAKRO CUSTOMER SERVICE EPIC FAILURE ONCE AGAIN

Makro Returns Pathetic Customer service : Last week I waited in the queue at Makro Germiston for almost 45 minutes before I approached the store manager about the fact that there is only One customer service assistant at the till point. The other representative response to my complaint was that he has to Eat and went out to lunch. Today I am back in the queue and now almost an hour later still 5 customers before me and about 10 after me, management at the branch is oblivious to what's going on. I called the store twice from the queue and he did not pick up. About 100 customer were let into the store whilst we wait in the sun like fools! Ridiculous!!!