Makro **** customer service

Guys be very careful when buying on line through makros 3rd party, guys especially perfect dealz, on line they have these neon 12v led ropes, it clearly states in big and bold as well as in the description that it is a 8 pack of ropes you will be buying not 1 as if it was 1 you would have the option to chose a color, so I placed a order for 2 x 8 packs of these neon led rope lights just to get the order and there was only 2 red led ropes, 1st I didn't even want red so they just send out any random color they want to, 2nd it is clear as day what the order says it comes with. The worst part of the whole thing is that I try to get hold of perfect dealz they state they will call me back, spoke to Michelle who is never of any help what so ever, all she can say is that she spoke to makro to contact me, yet the order is coming from them but she cant assist, till now makro hasnt said anything to me, so am clearly in the dark here, dont know since when makro treats customers like this and since when they dealing with shady business like this as well, than you go on to makro whatsapp line, spoke speaking to a Wendy she states she will come back to me, than she kicks me out and puts me back onto the bot, come through to Nontokozo and guess what doesnt even chat just sends me a message to log a return and goes right out, people want jobs but dont want to do their jobs, people out there would do anything to have a job and do it well, then you get makro employing fools.