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Chris C
1 reviews | Active since Jan 2019
20 Jun 2019, 20:58
Makro Customer Service
I have purchased 12 short sleeve Legend shirts from Makro last year. They all shrunk after the first wash to such an extent that I could not wear them anymore. I did not wanted to make a public scene about it at their outlets and therefore decided to send them an email to their makrocare address requesting a response. To date none has been received.
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Makro's replyOfficial
21 Jun 2019, 10:20Good Day Chris,
Thank you for your feedback. We apologize for experience you've had with regards to these shirts. We take all concerns very seriously and can assure you that it will be fully investigated. The matter has been highlighted with our Makro store and our supplier. As soon as we've received feedback from the department we'll revert back. We appreciate your patience in this matter. Kind Regards,
Hellopeter Team
Thank you for your feedback. We apologize for experience you've had with regards to these shirts. We take all concerns very seriously and can assure you that it will be fully investigated. The matter has been highlighted with our Makro store and our supplier. As soon as we've received feedback from the department we'll revert back. We appreciate your patience in this matter. Kind Regards,
Hellopeter Team
Makro's reply21 Jun 2019, 10:20
Official
Good Day Chris,
Thank you for your feedback. We apologize for experience you've had with regards to these shirts. We take all concerns very seriously and can assure you that it will be fully investigated. The matter has been highlighted with our Makro store and our supplier. As soon as we've received feedback from the department we'll revert back. We appreciate your patience in this matter. Kind Regards,
Hellopeter Team
Thank you for your feedback. We apologize for experience you've had with regards to these shirts. We take all concerns very seriously and can assure you that it will be fully investigated. The matter has been highlighted with our Makro store and our supplier. As soon as we've received feedback from the department we'll revert back. We appreciate your patience in this matter. Kind Regards,
Hellopeter Team