MAKRO CUSTOMER SERVICE

Never been this disappointed with an online service in my life. I placed an order online on the 27 February 2019, the eta for delivery was scheduled for 8 march. This was not an issue, until I phoned them on the 7th of March a day before delivery to check if everything is still in order. To my surprise they told me THEY HAD NO STOCK! A day before delivery. After spending the whole day on the phone waiting for feedback to confirm when I will receive my stock, Makro said I will receive my order on the 12th of March. Needless to say I phoned once again to confirm the delivery date and once again NO STOCK! This morning (13th March) I received a call stating that the order delivery is on its way they will be able to deliver on Friday 15 March. This is week after the original delivery date. If you don’t have stock don’t make empty promises. Makro needs to get their stock control in order, this is just unbelievable for a company with the slogan "We'll deliver to your door, nationwide’’ obviously they don’t understand the word deliver. This is an outrage, I’d rather stand in a queue or order online from any Makro store again!!!