Makro Customer Service

<p>It is so shocking when you phone a retail business to get information and you don't get any!! </p> <p>I called Makro Customer Service Germiston on Wednesday. The call was answered quickly, however, I was put on hold for 12min58seconds....... The call then just ended. I called back to complain and was cut off again, conveniently. I phoned back a third time and was told that the MANAGER, Ephodia, could not speak to me as he was in a meeting. I left a message with my number for the MANAGER to call me back. Well it's one hell of a meeting as it is now Thursday and still no call. If the superiors are setting this kind of example I supose you can't expect the staff to be any better!!! </p> <p>I phoned Eastleigh Liquor Warehoise and they were more than helpfull. So guess what, Makro lost my business. </p> <p>Maybe Makro should train their staff properly before they let them work with the public. </p> <p>AND Guess what, the staff are not just useless but they lie too, Ephodia is not the manager apparently Elizabeth is...... </p>