MAKRO CUSTOMER CARE NON EXISTENT

We purchased 10 cases of Makro Long Life Milk. All the units are leaking at the top because the plastic closure has not been stuck onto the carton properly. We telephoned their contact centre number to lodge a complaint on ***. The operator, who refused to give us her name, did not know the product nor could she even understand the complaint. She proceeded to give us Makro Centurion's number and said we should complain there. We telephoned Centurion and they were also no help at all. This is once again, poor and pathetic service received from Makro and in particular, on your own house brand. The Quality Commitment statement says "Makro is committed to providing quality products. Should you not be entirely satisfied with this product, please call 0860-300-999 or visit us at www.makro.co.za" Makro house brand product packaging is defective and they are not interested in customer service at all!!!