TL
Tasneem L
1 reviews | Active since Jun 2019
06 Oct 2021, 13:28
Makro customer care is disgusting!!
I purchased a glass top stove last October. It stopped working last month. I called the customer care center to be told they can't help me as the electrician I used is not a certified Defy electrician! There are so many sales agent and upon purchasing not one says anything about what electrician should be used! This service is disgusting!!!!
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Makro's replyOfficial
06 Oct 2021, 14:41Good day Tasneem,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint regarding your glass top of your stove and we will have a thorough look at the depth of the matter and thereafter relay urgent feedback on the way forward.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regardsMakro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint regarding your glass top of your stove and we will have a thorough look at the depth of the matter and thereafter relay urgent feedback on the way forward.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regardsMakro Hellopeter Team
Makro's reply06 Oct 2021, 14:41
Official
Good day Tasneem,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint regarding your glass top of your stove and we will have a thorough look at the depth of the matter and thereafter relay urgent feedback on the way forward.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regardsMakro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint regarding your glass top of your stove and we will have a thorough look at the depth of the matter and thereafter relay urgent feedback on the way forward.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regardsMakro Hellopeter Team