MAKRO Crown Mines Sold Me a Faulty Gas Heater

Item: Makro
Rating: 1
Author: Jacob S

I was sold a faulty CADAC roll about gas heater a week ago. The heater doesn't work for more than 2 hours then it goes off and never switches on again no matter how many times you try. It can't be the gas because I bought a gas cylinder same time as the heater. It's really frustrating because now I have to wait till it's really cold to switch it on and wait till it switches itself off in 2 hours. Really not pleased with this product from Makro.

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Replies (1)

Makro's replyOfficial

06 Jun 2020, 14:26

Good day Jacob,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 72 working hours.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply06 Jun 2020, 14:26

Official