Makro Crown Mines - Not serious about service!!!!!!!!!!!!!!

Cust. *** Order ID : MAK***

I received my order, however when I check ed the contents, i realized that it was not my order. I have called the call centre, twice was kept on hold for over 30 min on each occasion and had to eventually hang up.

I sent an email on the Dec 6, 2022, 10:31, received a response, almsot a week after below: Hlamulo Ngoveni (Makro)

Dec 12, 2022, 10:22 GMT+2

Good day Theolene, I hope this email finds you well and apologies for the delayed response. Kindly note that we are currently following up with regards to the delivery of your order we will revert back once feedback is received. Hoping the above finds you well and apologies for the inconvenience caused. Kind regards....................

To date no response. I went to the Crown Mines branch, 11th December, spoke to Mpho, she was supposed to investigate and give me a call back, one again, dololo - no call. I tried calling her on the number she had given me: ***, of which I could not get through to her, she told me this was her direct line!!!

Fetch your incorrect order, and deliver my order!!!