1 reviews | Active since Jun 2017
Makro Crown Mines - Incompetence Management and staff!
Makro Crown Mines Wow.. you never seize to amazing me. Such horrible service at the hands of Zacks Sibusiso Nkosi and Golette. We've been waiting on our stokvel pink slips & gift cards for a full 5 hrs. No courtesy of address the customers and advising of whatever that could be holding things up. Golette was asked to assist with processing some of our proof of payments as a manager in the store - she plain said she doesn't know the system. A FULL MANAGER couldn't sit down on the computer and assist. Such incompetence & clearly people at Makro are given managerial positions due to the number of years in the company but not on merit and them knowing the job!!! Never again will I be seen at MAKRO CROWN MINES!!!!!
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received from our Crown Mines branch and for the inconvenience this has caused you. We certainly understand your frustration and we will contact the departmental management in store to assist in this regard and the soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received from our Crown Mines branch and for the inconvenience this has caused you. We certainly understand your frustration and we will contact the departmental management in store to assist in this regard and the soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team