zM
zama M

1 reviews | Active since Sept 2012

16 Jun 2017, 22:43

Makro ****** me again

<p>I returned a hot/cold vacuum flask as it was no longer keeping my hot beverages hot .. Within less then an hour the hot beverage would get cold ,This happened just after two weeks of using it and I wasn't using it everyday. The lady at returns told me they can't accept it after 14 days but my problems is the flask was less then a month . Makro cold have taken it and returned to the manufacture , I was so annoyed I left the flask there ;the lady probably took it for herself . Makro needs to learn from GAME they have the best returns policy. Makro the ****** !!</p>

0
Replies (2)
Makro
Makro's reply20 Jun 2017, 07:29
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Mbali Makhanya

Makro
Makro's reply17 Jul 2017, 12:35
Official

Good day,

Thank you for your complaint and apologies for the inconvenient caused. I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya