Makro ******
I bought a fridge from Makro online and when it was delivered it was not working. After multiple calls to the store that delivered the fridge with no answer from management. I called the online service directly and was promised a replacement two days later. No replacement was delivered. Poor customer service experienced
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Makro's replyOfficial
10 Nov 2019, 09:31Good day Kamogelo,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this has caused you. We will call the management in store to assist and as soon as feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this has caused you. We will call the management in store to assist and as soon as feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Makro's reply10 Nov 2019, 09:31
Official
Good day Kamogelo,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this has caused you. We will call the management in store to assist and as soon as feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this has caused you. We will call the management in store to assist and as soon as feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team