Makro Credit(RCS) IS ***********
Makro Credit(RCS) in South Africa is simply the worst!!!!! After I made a payment on my account for a purchase via EFT in May 2021, I am still being harassed with calls by their call centre staff asking me to pay. I have sent proof of payment via email and whatsapp. The problem is that for some reason my EFT payment doesn't reflect on their side, which they have admitted is their problem. Today (11 June) I have received a call from payment collections - they have now handed me over - for an exuberant balance amount - all because of Makro Credit Department's extreme incompetence. THIS IS TOTALLY UNACCEPTABLE!!!
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Replies (1)'s updateReviewer Update
22 Jun 2021, 11:35So far I have received no updated response from Makro AT ALL!!! Today I have however received a call from RCS still asking me about my payment, DESPITE NO CURRENT PAYMENTS REFLECTING ON MAKRO'S SIDE. Makro, Is your IT/Finance services on a permanent lockdown at the moment??????? I think at this point the media will be more interested in helping me get to the bottom of this than your company. Your credit department is PATHETIC!!!!!
's update22 Jun 2021, 11:35
Reviewer Update
So far I have received no updated response from Makro AT ALL!!! Today I have however received a call from RCS still asking me about my payment, DESPITE NO CURRENT PAYMENTS REFLECTING ON MAKRO'S SIDE. Makro, Is your IT/Finance services on a permanent lockdown at the moment??????? I think at this point the media will be more interested in helping me get to the bottom of this than your company. Your credit department is PATHETIC!!!!!