jM
jeff M
1 reviews | Active since Jul 2009
13 Apr 2023, 19:44
Makro courier partner
Makro service was good but their courier partner (unnamed) has let them down totally. Waiting days for them to contact me about delivery. Not good enough, Makro. Get a better partner. MAK***
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
14 Apr 2023, 15:41Good day Jeff,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided soon.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided soon.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply14 Apr 2023, 15:41
Official
Good day Jeff,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided soon.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided soon.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
jM
jeff M's updateReviewer Update
14 Apr 2023, 16:27Apology accepted. I was contacted after the delivery was made.
Thank you HelloPeter again.
Thank you HelloPeter again.
jM
jeff M's update14 Apr 2023, 16:27
Reviewer Update
Apology accepted. I was contacted after the delivery was made.
Thank you HelloPeter again.
Thank you HelloPeter again.