VJvR
Vernon Jansen van Rensburg
1 reviews | Active since May 2025
09 May 2025, 11:23
Makro Cornubia worst after sales service .
Terrible store makro Cornubia, zero customer service and total nationwide after sales service. Been trying to resolve a warranty claim on a Hisense television now for 6 months. Will never buy hi sense again as their technician is useless does not respond to messages and ignores calls . Also done buying appliances from makro
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Replies (2)VJvR
Vernon Jansen van Rensburg's updateReviewer Update
02 Jun 2025, 13:57Well no surprise still not resolved or even called back. Spent last half an hour with the call centre again and still no resolve got cut off 3 times . This is now 6 months, i suspect you are gonna drag it until the warranty does expire….
I have spent 100’s of thousands on appliances and tvs from makro…. But never again…#donewithmakro.
I have spent 100’s of thousands on appliances and tvs from makro…. But never again…#donewithmakro.
VJvR
Vernon Jansen van Rensburg's update02 Jun 2025, 13:57
Reviewer Update
Well no surprise still not resolved or even called back. Spent last half an hour with the call centre again and still no resolve got cut off 3 times . This is now 6 months, i suspect you are gonna drag it until the warranty does expire….
I have spent 100’s of thousands on appliances and tvs from makro…. But never again…#donewithmakro.
I have spent 100’s of thousands on appliances and tvs from makro…. But never again…#donewithmakro.
VJvR
Vernon Jansen van Rensburg's updateReviewer Update
04 Jun 2025, 09:53I have no service call number…. The main call centre has not goven it to me becuase even they dont seem to find it.
Check your CRM system all the jnfo should be captured there however judging by the time spent holding on the line I doubt they have much.
My makro number is ***7
Email address is ***
Check your CRM system all the jnfo should be captured there however judging by the time spent holding on the line I doubt they have much.
My makro number is ***7
Email address is ***
VJvR
Vernon Jansen van Rensburg's update04 Jun 2025, 09:53
Reviewer Update
I have no service call number…. The main call centre has not goven it to me becuase even they dont seem to find it.
Check your CRM system all the jnfo should be captured there however judging by the time spent holding on the line I doubt they have much.
My makro number is ***7
Email address is ***
Check your CRM system all the jnfo should be captured there however judging by the time spent holding on the line I doubt they have much.
My makro number is ***7
Email address is ***