SN
SDUDUZO N
1 reviews | Active since Jun 2019
12 Jun 2019, 18:26
Makro Cornubia misleading Customer
Makro Conubia Management they mislead customers i bought a fridge on the 30-05-2019 they promised me 400 rewards to spend at makro they made me download the app promise rewards after 24 hours when i query abt it they state the fridge was not on rewards promotion while that was their selling that that u received 400 rewards whn u purchase it now i have the Fridge it self and they dont want to collect the fridge now
I went to the store and the markerting manager said cant help since the person sold me the fridge is absent and said will call me and never did i hate the fridge now
My makro card ********** 4
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Makro's replyOfficial
13 Jun 2019, 14:24Good day Sju,
Thank you for bringing this to our
On behalf of Makro, we would like to apologize for the dissatisfying service that you had received from our Cornubia branch and department concerned. The service that was provided is not within the Makro standards of servicing our customers.
The feedback will be escalated to the relevant managers based at the store so that they can take the necessary measures to ensure that the salespeople can assist customers efficiently with regards to the products that we sell in the store.
Please continue to give us feedback on the service received in our stores and once again, apologies for the inconvenience caused. Kind Regards
Makro Hellopeter Team
Thank you for bringing this to our
On behalf of Makro, we would like to apologize for the dissatisfying service that you had received from our Cornubia branch and department concerned. The service that was provided is not within the Makro standards of servicing our customers.
The feedback will be escalated to the relevant managers based at the store so that they can take the necessary measures to ensure that the salespeople can assist customers efficiently with regards to the products that we sell in the store.
Please continue to give us feedback on the service received in our stores and once again, apologies for the inconvenience caused. Kind Regards
Makro Hellopeter Team
Makro's reply13 Jun 2019, 14:24
Official
Good day Sju,
Thank you for bringing this to our
On behalf of Makro, we would like to apologize for the dissatisfying service that you had received from our Cornubia branch and department concerned. The service that was provided is not within the Makro standards of servicing our customers.
The feedback will be escalated to the relevant managers based at the store so that they can take the necessary measures to ensure that the salespeople can assist customers efficiently with regards to the products that we sell in the store.
Please continue to give us feedback on the service received in our stores and once again, apologies for the inconvenience caused. Kind Regards
Makro Hellopeter Team
Thank you for bringing this to our
On behalf of Makro, we would like to apologize for the dissatisfying service that you had received from our Cornubia branch and department concerned. The service that was provided is not within the Makro standards of servicing our customers.
The feedback will be escalated to the relevant managers based at the store so that they can take the necessary measures to ensure that the salespeople can assist customers efficiently with regards to the products that we sell in the store.
Please continue to give us feedback on the service received in our stores and once again, apologies for the inconvenience caused. Kind Regards
Makro Hellopeter Team