MB
Michelle B

1 reviews | Active since Oct 2019

04 Dec 2020, 10:12

Makro Cornubia - Major Appliances

I must commend Sasha Bridgemohan and Marvin Naidoo from Makro In Cornubia Mall, Major Appliances department, on their outstanding customer service and support. I purchased a KIC Freezer from the store and had trouble with it not freezing, they gave me a replacement, however I had the same problem again and endured losses with the items in the freezer being spoilt, Sasha assisted me to quickly resolve the issues without me having to make a whole lot of calls or go to the store personally, I liaised with her via email and she was absolutely professional and helpful. It's amazing employees like Sasha Bridgemohan and Marvin Naidoo who helps consumers to forget bad experiences and still look foward to shopping at Makro. A huge thank you to these two amazing souls.

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Replies (1)
Makro
Makro's reply04 Dec 2020, 14:22
Official
Good day Michelle, 
 
 Thank you for your review on our Hellopeter platform. 
 
 We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience at our Makro branch. 
 
 We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
 
 Thank you again and we hope you have a lovely day further.
 
 Kind regards,
 Makro Hellopeter Team