Makro Cornubia kzn Online ****ming the Public

Makro Cornubia kzn online ordering. unqualified staff working in this department. on 31 January i was in the online department to order electrical ***** in security cameras as advertised by Makro. i requested three cameras. The Makro employer that assisted me charged me twice x three cameras on my bank card which i only noticed when i got home. i was informed the items purchased would take two weeks to be delivered to my home address. I was refunded for the overcharge on 04 02 2026 so now i was waiting for the order of three security cameras to be delivered. After four weeks of not receiving any delivery on the items purchased i called Makro online department to be toled that they have refunded me the cash for my order into my bank account on 05 13 2026. obviously very disappointed with Makro for this and their excuse is the supplier fault as they did not deliver the items ordered and paid for by me. however i feel they robbing the public by taking your money for and order then cancelling the order after five weeks of my cash laying in another business account and drawing interest on my monies. How many other customers have not experienced the similar situation as mine where my monies are benefiting a company that is not delivering on goods ordered but drawing interest on the customers monies paid into their account and cancelling ones order after five weeks