MAKRO... CORNUBIA.. HISENSE FRIDGE

Purchased a Hisense side by side fridge and refrigerator, a few months later, fridge started, freezing, lost a lot of stuff, thereafter the fridge, was not cooling like normal, fridge makes weird noises, like water leaking, the door has a real bad creak, and feels as if though the door will come of, come to the first problem, tried all settings and the only temp with a little cooling is on No 2, I brought this to the attention of Makro, Smart Appliances were called in to undertake repairs, they arrive at my place, late one afternoon and cannot seem to find a fault, I had to debate the fact that placing my fridge on no 2 would mean it would have been close to freezing point, they do not communicate to advise what the issue was, and leave, days later no idea what the outcome was, i contacted the company, really a bunch unprofessional people, however, they just come with a part, a fan replaced it as they advise that it's not blowing air from the freezer to the fridge, as per Hisense cooling system, the set the fridge on no. 4, this was done late on Friday afternoon, I also asked the Guy Named Noel, from smart Appliances what about the door and the noises, he opened the door and said I need to book a call and they need for them to come early as they need around three hours to remove the door to check, basically a fridge that's 10 months old, basically brand new, even the plastic is still on it, really unacceptable however by Saturday morning the fridge is still the same as it was with the old fan, on no. 4 minimal cooling, so I change it back to 2, I called Makro, on Tuesday, was given a Ref no, and advised I will get a call in in anytime up to 48 hours, no calls received, I call on Thursday afternoon, and was advised I will get a call within 48 hours, on Friday morning, I go direct to Makro Cornubia, to see a manager, I was escorted to the service and returns department, I completed a incident report, I returned home and decided to call Hisense, I narrated the entire story to them, and they advised the are going to get the repair company to come and do an assessment as I told them I am not happy, clearly if the company knew what they were doing the fridge would have been fixed, but clearly trial in error, and on this note I cannot have *********** people keep replacing factory fitted parts withafter market parts, and plus, based on my experience with them, removing the door, and not getting that right again, food for thought. However they arrive at my place without notification, at 4.55 pm, so I asked them have you come to asses the fridge, they ask what's the issue I said the fridge is still the same and clearly the fan wasn't the issue, so he opens the fridge and put his hand and says that the co sensor and PC board is the fault, and all this is in a rush leaves, at 5.03, no feedback however today 20th June, I get a call from Makro, advising me that they were notified that I had refused to allow them to fix, really now, my patience has reached intolerance level, and now i suppose I should contact consumers council, really, I put up with incompetence and people just replacing parts, and only to find that this is trial in error, really disgusting, I will never purchase from Makro the after service stinks...