1 reviews | Active since Nov 2019
Makro Cornubia- don’t shop there!
Ordered a fridge valued at R10 000. Firstly, it was delivered by an external delivery company which dropped and damaged the fridge. We refused to accept as a result. Secondly, we get an SMS indicating the second delivery of fridge was signed for and we did not receive the fridge. Currently at the Makro Cornubia to try get our money back and no one can give us any concrete information of where our fridge is, where it was delivered too and who signed for it? All issues a consumer shouldn’t have to deal with- we just want our money back and no one will assist. This is our consumer rights! Completely *********! I won’t EVER shop here- especially for high ticket items. They clearly don’t have the structure to support it.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team