Makro con artists

I placed an order for some items I required, they contacted me in the second week on 2 separate occasions via 2 different people saying they are getting the order ready but do not have stock of 1 particular item. This was fine because at least the order would be delivered soon I assumed. I thought it was good service, so I proceeded to order again as they were running a special on some Tissolli pots. The first order DID NOT arrive in the second week as expected (neither within the 14 work days either). Makro decides to deliver the 1st and 2nd orders together at the end of the 3rd week (after I complained that my first order hasn't arrived yet!!), charging a delivery fee of R90 per order but only doing 1 delivery. So I paid R180 for 1 delivery they made!!! And they say that they cannot refund me because the delivery guys charge per delivered order. This is a ******* as the first order was ready in the second week already!!!!! They just chose to wait beyond 14 working days to deliver the order with the 2nd delivery and save/make R90!!!! DISGUSTING, POOR SERVICE!! And in line with the general blatant *******ion which is so evident in our country!!! Will be going to Game, Takealot or Incredible connection, just anywhere beside these con artists!!! Its only R90, but you've lost a few customers because of it. I've purchased in excess of R10,000 this year already, might be small to you but you guys can stuff off!!