Makro chooses to lose a customer.

Very disappointed by Makro today. My wife & I were looking at purchasing another fridge. The previous evening we decided to try and purchase online which mentioned free delivery but before completing the purchase we decided let’s rather go into the store (Makro Montague Gardens) today to speak to someone about it as there were two options we were interested in & then make payment etc. Please note that we stay 100km away, so travelled all the way especially for this. We had a look at both fridges and decided to go with the more expensive one but mainly because it had great features versus the other one. Upon asking the assistant if we can purchase and organise a delivery we were told that they cannot deliver it and we will have to purchase it online to qualify for delivery. We were fine with that, but when we arrived back home and tried to purchase it online it states that the product is sold out online but there is store stock available. Extremely poor customer service quality to have a product available in store but sold out online. Due to the above I’ll now be purchasing from another store.