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Phuti M

1 reviews | Active since Sept 2017

30 Dec 2024, 13:19

Makro Centurion worst service sells defective Defy gas stove posing safety hazard

There should be an option to offer 0 star that is just to express how Makro Centurion is pathetic in terms of service and the delay tactics to avoid processing a refund for a defective Defy gas stove which is a safety hazard. Escalated internally and to Makro Head Office complaint is dealt by Neo Motsepe failing dismally in terms of complaints resolution.

Don't buy the defy gas stove most importantly from Makro Centurion where you will assisted by the most *********** retail staff I have ever came across Caroline Geel.

The worst service ever!!!! No sense of urgency the procedure for Defy and Makro failed because of inefficiency and lack of accountability, The after sales service is the worst I regret making this purchase

I need a refund its too late now for a service call by Defy

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