Makro centurion worse Customer service and support

Took my microwave after it had stopped heating food. I was told the repair will take 6 weeks. To my surprise that is never communicated when we purchase the appliances no where on the invoice or slip. You take the microwave what do you expect your customer to use in the mean time. It only says repairs, replace or refund and the choice lays with me not the store . I’ve returned products and it was replaced same with other stores. You call them you are being taken from pillar to post. The minute you finally connect you to the right people they are dismissive telling you they will tell Sufism or Sbusiso to follow up with the manufacturer . It’s been 2 weeks without my defy microwave which I bought cash!!! Makro Centurion is the worst in everything. A few of us returned things that day , one guy was even fighting with them. We need a store that can compete with them.