MN
Marco N

1 reviews | Active since Aug 2022

18 Jul 2023, 09:59

Makro centurion tech terrible quality

In the last year iv purchases 3 pairs of headphones and 3 usb speakers from makro centurion,,each time the floor salesman sells me on a certain brand saying it's good I buy it and go home,either a week or two or a month or two later the speakers sound starts distorting,the headphones break,the sound distorts,,I have gone back on multiple times to exchange and the process is long and tiring,then they swap it for a "better" model and that one breaks two weeks later..I'm sick of going back and forth..I have two broken pairs of Polaroid headphones first pair cost R399 cause it was the good brand then when they broke I didn't even return it cause iv given up I just went back and bought another pair of Polaroid for R600 on the 19th of the 6th and now the sound is distorted..becareful when buying tech from makro centurion

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MN
Marco N's update19 Jul 2023, 09:06
Reviewer Update
I left a review here explaining how many speakers and headsets I have bought from makro centurion,I got a call during working hours from someone at makro and told them I can't talk they said they will email me,,I received a generic email response asking me to go back to the store to change the items..iv been back and forth so many times each time I get told either they need to send the item in for repairs and I must wait two weeks or they say the product quality isn't good and they sell you on a More expensive product that also breaks within a month..I rep**** to the email saying I refuse to drive there again.told them to put my id number in their system and check how many times iv been back and forth...this is terrible customer service