Makro Centurion *****s my R200

What was thought to be a 5 minute purchase and I would be done, turned out to be a nightmare at Centurion Makro, as I was in a hurry for an appointment.At 10 am today 27/02/2022, I saw two of these long plants outside Makro, and decided to purchase one of them. I paid R200 cash at the kiosk at the outside gardening section thinking it would be pick to pay and collect as there were no queues.To my disappointment as I was walking I noticed it was damaged, I came back and collected the other one and spoke to the security.As I walked with the second one, I noticed it too was damaged. Then I went back and took the larger one which cost R69 more. I gave the cashier the difference, she took the cash. In the meantime I went to fetch a trolley for the bigger one, while they sorted out the difference and will give me my change as I gave them an additional R100, expecting R30 change. When I loaded the bigger one on my trolley and came back with the change, they said they cannot help me.I must speak to the manager . I spoke to the manager who kept ignoring saying he was busy. Meanwhile the cashier simply ignores my requests. I ask her then to give me back my money, because I did not take anything and no one is helping me. SHe only gives me back my R100 and pockets the R200.She probably is keeping quiet about the R200 , you will still see your stock is still 2 pots, lying outside and you have ****** my R200. She insisted that I must take the broken pot , which I refused to do. So Makro *****s my R200 and does nothing about it. I will report it to the police.I have all the photos attached , you can look at your camera between 10am and 10h30 today 27/02/2022and see that I did not take any pot. If you look at your camera at the manager in the front, you will notice how he refused to help me.