ML
Morne L
1 reviews | Active since Mar 2017
23 Nov 2022, 14:38
Makro Centurion / Pathetic service!
I bought a Gopro, 4 months later it stopped working. Took it back to Makro Centurion, was notified on the 4th of October 2022 that it was booked for repairs. On the 25th of October a sms notified me that it was approved for a refund. Went to Makro on the 29th of October to do the refund etc.....I AM STILL WAITING FOR MY MONEY???? I had to pay online well in advance BEFORE i received my Gopro ( 1 Month) Now that Makro need to pay me back....they take all the time in the world???? How is this fair to your customers MAKRO?
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Replies (2)ML
Morne L's updateReviewer Update
29 Nov 2022, 08:56Still waiting for my money?
ML
Morne L's update29 Nov 2022, 08:56
Reviewer Update
Still waiting for my money?
ML
Morne L's updateReviewer Update
30 Nov 2022, 11:54I eventually received an E-Mail this morning that the finance department has approved my refund and that it will take 2-10 working days for the money to be paid back to me. Wow the bad service is endless, after waiting for more than a month, I have to wait some more! DO NOT USE MAKRO ONLINE SERVICE, there is NO service!
ML
Morne L's update30 Nov 2022, 11:54
Reviewer Update
I eventually received an E-Mail this morning that the finance department has approved my refund and that it will take 2-10 working days for the money to be paid back to me. Wow the bad service is endless, after waiting for more than a month, I have to wait some more! DO NOT USE MAKRO ONLINE SERVICE, there is NO service!