Makro Centurion has horrible terrible service

Makro Centurion has absolutely terrible service. I bought an LG washing machine being advised there is stock available, on the 16th of June. Delivery was promised on the 17th or 18th of June. On the 19th I still haven't received my washing machine and no one has called me. I went to the store, only to be told that there is no stock. After a long argument with the store Manager, John, I was ensured that there is a machine available and it will be delivered on the Saturday morning first thing. At 11h00 on Saturday morning I received a phone call from Makro advising they will be at my gate in 5 min, however am unable to call me once there because the driver does not have any airtime on his phone. I decided to go and wait at the gate..... 45min later, still no washing machine. Also it doesn't help phoning because the phone just gets put down in your ear. This goes completely against the consumer protection act and treating customers fairly. Never again will I purchase anything from Makro and will advise anyone to double check the availability of products before doing payment.....