Makro Centurion

Bought a DSTV decoder from Makro Centurion 7 weeks ago. It packed up and Makro refused to even listen to me and told me to talk to Multichoice. Had to drive to Randburg to get my device replaced. How can you be an official supplier of Multichoice hardware and then that is your attitude. Told me a stupid story that they can only replace and item if I officially deregister it to my name in person at Randburg. What a load of hogwash!