Makro Centurion and Customer service Center.

Makro has a very bad service and they do not seem to even care about what people say about them as they do not even attend to the queries promptly. I have since ordered groceries on the 26th October 2025,even today the delivery still says to be delivered 27th October, i havent received my order still more than a month later???a trail of emails and calls to customer service and they telling me about Makro Centurion investigating the matter?? Centurion?? They dont even pick up their calls.