Makro Centurion

I have complained numerous times. I bought a new vacuum cleaner Genesis from Makro Centurion. The product is not working and has spent more in the repair centre that at home. This really unacceptable and this needs to be resolved. It is gone to point niw where I had to purchase a new vacuum cleaner somewhere. Useless and pathetic service from all parties Verimark, Makro Centurion and Makro Customer Care