Makro Centurion

I sent an email to makro complaining on the 17th of August and to date I have not received a response

I have had an unpleasant shopping experience caused by one of your employed cashiers named Nthabiseng Kganyago.

On the 16th of August I came to shop and when I was about to pay she shouted at me claiming I’m trying to get in front of someone and that was not the case but I was not happy with her shouting at me however I let it go.

On the 17th of August I went again and was yet assisted by her and I did not have my Makro card with me so she proceed to shout at me telling me that she can’t help me with the card and grabbed the snacks I was buying and proceeded to attempt to make her point while shouting, I then told her that she can’t just keep shouting at me and she said “yah even yesterday you were problematic because you didn’t have a makro card” of which was not true and I corrected her.

I really am not happy with the type of customer service I received and I would like for this to be rectified as I believe it’s unacceptable to just keep shouting at customers because you feel like it