TS
Tayla S

1 reviews | Active since Feb 2019

26 Feb 2019, 08:59

MAKRO CARNIVAL - USELESS

Makro has terrible customer service so I suggest save yourself from future problems and buy elsewhere. They cancelled my online order without my knowledge and decided to tell me three weeks later? What service is that?

If they had a problem, you call the customer to inform them, then you plan how this issue can be solved quickly and efficiently. NONE of these steps were taken. Clearly its the managers at Makro Carnival who cannot manage!

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Replies (1)
Makro
Makro's reply26 Feb 2019, 09:49
Official
 Good day Tayla

Thank you for bringing this to our attention.

I'm sorry to hear that the delivery of your groceries didn't take place as expected and for the overall service.

 I'll be in contact with the carnival store and follow up on this.

Thank you for your patience in this matter.

Regards
Otsiele Boikanyo 

Best regards,