Makro Carnival Staff have the worst service

Today, on the conclusion of my birthday month I decide to spoil myself with a PS gift and decide to buy it from Makro Carnival, worst mistake! I was served by a cashier called Semakaleng Ndaba and Patience. Upon realizing that my Makro credit card available balance is R600 short, they pick up the phone and start making a call, all the while I am kept in the dark. And then finally some 10 minutes later they tell me that they can't get through to the call center and that I have to cover the shortfall. I try to explain to Semakaleng that the card will still carry the shortfall and she doesn't even want to hear anything I say she just cuts me off and tells me that "then you'll have to wait until the call center picks up the phone", I had to even ask her a couple of tes to listen to me so that I can tell her that the card will exceed the limit but she had none of it and I ended up waiting for more than 15 minutes before I decided to pay the difference with my debit card.

I honestly regret walking into that Makro today, I felt like ****, made to wait without explanation and when I tried to explain was dealt with a stubborn person. I regret this purchase and wish I could return it right now!