Makro Carnival should close its doors, staff undertrained!
<p>I went to Makro to find out if I can pay for a Defy Fridge 199l that is on promotion for R2999 I was assisted by a rude salesperson which did not have a name tag, told me that I shouldnt want to do that because he dont know when they gonna get stock. I asked him did I ask you when you gonna get stock? Was that a concern in anyway? He just turned his back on me and walked to other customers, I went to customer service spoke to Puleng which took my details and spoke to Munier who authorised free delivery because I was on the phone 45 minutes and the call centre agent kept putting the phone on hold and answer hold and answer. She confirmed that I can pay for the item and receive it when they get stock. So after Puleng took my details and promised me someone will phone me the 2nd of May 2016 and guess what? I am still waiting! Your service sucks! O and by the way your cashiers are so untrained I had to swipe my own card at the till because the Lady did not know how the machine works. </p>
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Kindly contact the store on he correspondence sent to you.
Regards
Mmule Moropa
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Kindly contact the store on he correspondence sent to you.
Regards
Mmule Moropa
