FM
Frank M
1 reviews | Active since Jun 2020
14 May 2024, 11:37
Makro Card
What a joke, that one still require a card to shop - why exactly? Have been a customer for many years, but now all of a sudden there is a problem with my card, that requires one to physically visit a store to have this resolved! Is this honestly the only way to get a new card???
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Makro's replyOfficial
14 May 2024, 11:55 Good day Frank,
Thank you for reaching out to us on our Hellopeter platform,
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us.
Please be advised your query has been escalated to the relevant department. We have sent your complaint to them to ensure that they attend to it promptly.
Kindly note feedback will be provided back to you as soon as possible.
Once again, we do apologize for the inconvenience caused.
Kind regards,
Makro Hello Peter Team
Thank you for reaching out to us on our Hellopeter platform,
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us.
Please be advised your query has been escalated to the relevant department. We have sent your complaint to them to ensure that they attend to it promptly.
Kindly note feedback will be provided back to you as soon as possible.
Once again, we do apologize for the inconvenience caused.
Kind regards,
Makro Hello Peter Team
Best regards,
Makro's reply14 May 2024, 11:55
Official
Good day Frank,
Thank you for reaching out to us on our Hellopeter platform,
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us.
Please be advised your query has been escalated to the relevant department. We have sent your complaint to them to ensure that they attend to it promptly.
Kindly note feedback will be provided back to you as soon as possible.
Once again, we do apologize for the inconvenience caused.
Kind regards,
Makro Hello Peter Team
Thank you for reaching out to us on our Hellopeter platform,
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us.
Please be advised your query has been escalated to the relevant department. We have sent your complaint to them to ensure that they attend to it promptly.
Kindly note feedback will be provided back to you as soon as possible.
Once again, we do apologize for the inconvenience caused.
Kind regards,
Makro Hello Peter Team
Best regards,