EP
Eirik P
1 reviews | Active since Sept 2015
20 Jul 2023, 23:29
Makro Cape Town, VERY POOR customer service.
I ordered a two heaters from Makro in Cape Town 9. June 2023, the one heater was not in stock, so they said they will refund me, I am still waiting for the refund. Then I ordered another heater 12. June 2023, they sent it to a complete wrong address, and I am still waiting for the heater. I sent many emails to Makro customer service, but they stopped replying. This is the poorest customer service I have ever had to deal with. I will never order from them again.
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Replies (4)EP
Eirik P's updateReviewer Update
06 Aug 2023, 19:32Now it's 6 August, and I have not heard anything from Makro yet, so this must be a joke. Everything Makro rep**** to me it's just a big lie. I don't believe anything from Makro anymore, and I will NEVER buy anything from Makro again, and I will NEVER recommend Makro to anyone.
EP
Eirik P's update06 Aug 2023, 19:32
Reviewer Update
Now it's 6 August, and I have not heard anything from Makro yet, so this must be a joke. Everything Makro rep**** to me it's just a big lie. I don't believe anything from Makro anymore, and I will NEVER buy anything from Makro again, and I will NEVER recommend Makro to anyone.
EP
Eirik P's updateReviewer Update
06 Sept 2023, 22:32Now it's 6 September, STILL no contact from Makro, so they basically *****ing my money, I order a heater from them, it was never delivered, I tried countless times to contact them, but they just ignore me.
EP
Eirik P's update06 Sept 2023, 22:32
Reviewer Update
Now it's 6 September, STILL no contact from Makro, so they basically *****ing my money, I order a heater from them, it was never delivered, I tried countless times to contact them, but they just ignore me.
EP
Eirik P's updateReviewer Update
19 Nov 2023, 15:09Now it's 19 November, I still didn't hear anything from Makro, sent numerous of emails, they never rep****, so they don't give a damn of what happens to the delivery of the products, they don't take any responsibility for what happens after the product is paid for. SO again, I never ordered anything from Makro after this episode. I warn everyone, DO NOT BUY FROM MAKRO, it's just a ****.
EP
Eirik P's update19 Nov 2023, 15:09
Reviewer Update
Now it's 19 November, I still didn't hear anything from Makro, sent numerous of emails, they never rep****, so they don't give a damn of what happens to the delivery of the products, they don't take any responsibility for what happens after the product is paid for. SO again, I never ordered anything from Makro after this episode. I warn everyone, DO NOT BUY FROM MAKRO, it's just a ****.
EP
Eirik P's updateReviewer Update
20 May 2024, 08:5620 May 2024, Makro have still not taken responsibility for a heater that we never got delivered. Really unprofessional company.
EP
Eirik P's update20 May 2024, 08:56
Reviewer Update
20 May 2024, Makro have still not taken responsibility for a heater that we never got delivered. Really unprofessional company.