Makro Cape Gate - worst service experience!
Absolutely worst customer service i have ever seen! Will definitely not buy one more thing from this store! Makro Cape Gate, Western Cape you seriously need more training in customer service. Make me drive up and down to check the job status! And then get told the printer is fixed and will be delivered to me only to get a text the next day to collect my credit! Thats 108kms a shot and i had to do 3 x trips to you!!!! Terrible!
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Makro's replyOfficial
10 Jun 2019, 09:05 Good Day Angelique,
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for this whole debacle, it is really disappointing to read about your experience with our Cape Gate branch. We will send this to the store for them to address, for future reference and for preventative measures to be put in place. We cannot allow this kind of service to our customers as they are the cornerstone of our business.
Again, we do apologize and we hope you have a lovely day further.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for this whole debacle, it is really disappointing to read about your experience with our Cape Gate branch. We will send this to the store for them to address, for future reference and for preventative measures to be put in place. We cannot allow this kind of service to our customers as they are the cornerstone of our business.
Again, we do apologize and we hope you have a lovely day further.
Kind Regards,
Makro Hellopeter Team
Makro's reply10 Jun 2019, 09:05
Official
Good Day Angelique,
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for this whole debacle, it is really disappointing to read about your experience with our Cape Gate branch. We will send this to the store for them to address, for future reference and for preventative measures to be put in place. We cannot allow this kind of service to our customers as they are the cornerstone of our business.
Again, we do apologize and we hope you have a lovely day further.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for this whole debacle, it is really disappointing to read about your experience with our Cape Gate branch. We will send this to the store for them to address, for future reference and for preventative measures to be put in place. We cannot allow this kind of service to our customers as they are the cornerstone of our business.
Again, we do apologize and we hope you have a lovely day further.
Kind Regards,
Makro Hellopeter Team