SA
Steven A
1 reviews | Active since May 2019
14 May 2019, 09:24
Makro Cape gate SIES
I was totally horrified by the chicken we bought at your store on Saturday. It was bought with the intention to Braai it the same day, to my disappointment and very embarrassed. Reason being we had people over that day. Your marinated chicken was very off and had a bad smell.. I little niece had a bite without us knowing and she was very ILL the next day. I do expect a call from management ASAP not on Makro SA
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Makro's replyOfficial
14 May 2019, 11:42Good day Steven,
Thank you for bringing this to our attention.
Please accept our sincere apologies for the lack of quality of the meat that you bought from us, we will resolve and revert with feedback. We do apologize for the inconvenience caused and service that you have received as this is not how we treat our customers.
Before we proceed with a full investigation and thorough follow up please provide us with your Makro card number.
Once again we apologize for the inconvenience.
Regards
Hellopeter team
Thank you for bringing this to our attention.
Please accept our sincere apologies for the lack of quality of the meat that you bought from us, we will resolve and revert with feedback. We do apologize for the inconvenience caused and service that you have received as this is not how we treat our customers.
Before we proceed with a full investigation and thorough follow up please provide us with your Makro card number.
Once again we apologize for the inconvenience.
Regards
Hellopeter team
Makro's reply14 May 2019, 11:42
Official
Good day Steven,
Thank you for bringing this to our attention.
Please accept our sincere apologies for the lack of quality of the meat that you bought from us, we will resolve and revert with feedback. We do apologize for the inconvenience caused and service that you have received as this is not how we treat our customers.
Before we proceed with a full investigation and thorough follow up please provide us with your Makro card number.
Once again we apologize for the inconvenience.
Regards
Hellopeter team
Thank you for bringing this to our attention.
Please accept our sincere apologies for the lack of quality of the meat that you bought from us, we will resolve and revert with feedback. We do apologize for the inconvenience caused and service that you have received as this is not how we treat our customers.
Before we proceed with a full investigation and thorough follow up please provide us with your Makro card number.
Once again we apologize for the inconvenience.
Regards
Hellopeter team