Makro Cape Gate - **** SERVICE

I bought a Hisense TV on 04/08/2018. Within a month the TV is faulty, it switches on and them immediately it switches off again. They never explained to me when i bought the TV that they have to send the TV away for assessment if there is any issues. I can understand if the TV is years old, but a MONTH! Surely this is not right. The manager has got such a Neverminded attitude on the telephone as if he does not really want to help. Why must i send the TV in to be assessed if I only had the TV for a month! Surely they should just exchange the TV. They didnt refuse to take my R7000 which i have paid for the TV.