Makro Cape Gate changed my view of Makro

Absolutely terrible!! Worst service from both the managers in the store as well as the online service,

Bought an item online, on the website it was clear that they had stock, 3 days past and I heard nothing from Makro regarding the pickup SMS, I called and they said there is no stock , nobody notified me regarding this issue, I went to the store 2 consecutive times, The first time the online service personnel told me they will sort it out and the next day nothing was sorted out, It was a mothers gift and I needed the gift last Sunday, I purchased the item last week monday to ensure I will recieve it on time, I still dont have my money of the item, I went and purchased something form another store, The manager said he will call me back - AND guess what he didn't, So I will have to go to the store for the 3rd time to sort this out,

I won't recommend Makro Cape Gate