RK
Ria K

1 reviews | Active since Apr 2022

20 May 2025, 15:01

Makro - can't deliver service or feedback

I bought a MSN Diaper Bag Backpack with Crib, Multifunctional Backpack with Bed, Mom and Baby Bag handbag R 655.00 on the 10th of May it was suppose to be delivered the 16th May after numerous phone calls and fights the package showed no movement and I still don't have sn answer no I cancelled the order no I am being punished further as I must wait for my money 7 to 14 working days. This is totally unacceptable.

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Replies (3)
RK
Ria K's update20 May 2025, 20:23
Reviewer Update
I am very sorry at this stage apologies means nothing I phoned and begged nearly everyday agents just don't care they always had excuses.

The fact that I requested feedbacks all the time was also ignored.

Now I am being punished further I must wait for my money because of Makro's bad service.

Not even a sorry mam we will process your refund immediately or mam please accept this voucher or anything for the inconvienance we may have caused you.

I will never buy anything online from Makro again and I will be spreading the bad service.
RK
Ria K's update22 May 2025, 12:04
Reviewer Update
Well I will never order again
RK
Ria K's update23 May 2025, 09:02
Reviewer Update
And so I am still waiting for my money best of all I got the item R300 cheaper and deliver next day. That is why these big stores can't perform as they have no customer service.