Makro can't deliver my order nor refund the undelivered order!

Item: Makro
Rating: 1
Author: Yacoob F

Ordered something online in December last year. I've canceled it in Feb as the delivery took to long. I went into the store and they said there is nothing they can do. They can't deliver it nor can they refund my money. Clear theft!

Helpful (0)

Replies (1)

Makro's replyOfficial

28 Jul 2020, 13:28

Good day Yacoob,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply28 Jul 2020, 13:28

Official